Lighthouse Test
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Recent activity by Lighthouse Test-
Receiving Update to Custom Theme
At this time, if you are using a custom theme in Help Center feature updates, changes, and new functionality are not automatically added to your Help Center custom theme. A custom theme is any of o...
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Help Center templating cookbook (Guide Professional and Enterprise)
Each Help Center theme consists of a collection of editable page templates. You can use the Help Center templating language, Curlybars, to access Help Center data and manipulate the content in your...
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Guide Resources
Guide enables you to provide end-users with a complete self-service support option and empowers agents to better help customers. Using Guide you can create a branded Help Center that includes a kno...
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Adding pagination to Help Center
Answer The pagination helper {{pagination}} adds pagination to the Help Center. Pagination is available and included by default in: Home page Article page Contributions page Request List page Sear...
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How can agents leverage knowledge to help customers?
You can use our Knowledge Capture app to leverage your team’s collective knowledge. Using the app, agents can: Search the Help Center without leaving the ticket Insert links to relevant Help Cente...
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How do I publish my content in other languages?
If you have configured your Help Center to support multiple languages, you can publish content in your supported languages. Here's the workflow for localizing your Help Center content into other ...
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How do I customize my Help Center?
You can modify the look and feel of your Help Center by changing colors and fonts. See Branding your Help Center to learn how. You can also change the design of your Help Center. If you're comfort...
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What are these sections and articles doing here?
This FAQ is a section in the General category of your Help Center knowledge base. We created this category and a few common sections to help you get started with your Help Center. The knowledge ba...
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Welcome to your Help Center!
You're looking at your new Help Center. We populated it with placeholder content to help you get started. Feel free to edit or delete this content. The Help Center is designed to provide a complet...